E-001 · Theme 2 · Onboarding & First 90 Days

90-Day Member Roadmap

New members know what happens next, build relationships and contribute within 90 days.

What could this idea change?

A consistent welcome helps people build relationships sooner and understand how they can take part.

It may suit: New and prospective members, and the club members helping them settle in.

A simple way to start

  1. Agree the roadmap boundaries, available choices and escalation contact, and prepare a blank member-facing version. Who could lead it: Membership lead
  2. Hold a private welcome conversation about what the member hopes to gain, what they hope to contribute, their available time and how they prefer to be contacted. Who could lead it: Onboarding coordinator
  3. Co-design the roadmap with one orientation action, up to three useful connections and one optional first contribution, each with a date and owner. Who could lead it: Member and onboarding coordinator
  4. Make the promised introductions personally and confirm that the first opportunity still suits the member before adding it to their calendar. Who could lead it: Onboarding coordinator
  5. Use short 30- and 60-day conversations to check clarity, connection and workload, then revise the roadmap rather than treating it as fixed. Who could lead it: Onboarding coordinator

What should we look for?

  • After 90 days, review 90-Day Member Roadmap. Look for agreed early steps being completed, at least one useful club connection and every promised follow-up being delivered.
  • New members receiving an agreed roadmap within seven days of induction.
  • Promised personal introductions completed by their roadmap dates.
  • New members making one self-chosen, meaningful contribution within 90 days.
  • At the 90-day review, the member's own rating of clarity, connection and whether the pace was workable.

Before we say yes

  • Does it fit a real local need?
  • Can people take part safely and fairly?
  • Are the facts, permissions and Rotary branding right?
  • Who will lead it, and when will we review it?