E-167 · Worksheet 4

Dashboard

Use this worksheet to note where things stand and choose a few useful signs that will help the club decide what to do next. It belongs to the club pack for Member Experience Audit.

Where this idea came from

Playbook entry: E-167 · Member Experience Audit
Theme: Theme 2: Engagement & Belonging · Subtheme 10: Feedback, Voice & Improvement
Source material: Current playbook index title and category plus an internally authored detailed-guide draft

Keep it simple

Do not count activity just for the sake of it. Note where things stand now and collect only what will help the club decide whether to change the idea, continue it or stop.

What will we look for?

Simple progress check
What matters	What we will look for	Where we are now	What we hope to see	How we will check	Who
	After 90 days, review Member Experience Audit. Look for representative participation, published themes, named actions and a report back on what changed, what did not and why.
	The audit can account for who participated, who may be missing and which findings are strong, tentative or unsafe to break down.
	Every selected priority links to evidence from more than one source and has an owner, baseline, 90-day action and repeat measure.
	Members receive a de-identified account of what was learned, what the club will change, what it will not change and why.
	Individual ranking, unauthorised access, identifiable small-group reporting, lost complaints and retained data beyond the promised period remain at zero.

What did we decide?

Check-in notes
Date	What we noticed	What we changed	What happens next	Who led the discussion
Day 30
Day 60
Day 90

Back to the club pack

See all E-167 pages and worksheets