| 1 | Write a decision brief for Member Advisory Group: define what advice the board needs before making the named decision, the evidence already held, people affected, local authority, fixed constraints, success signals and stop conditions. | Board sponsor and member-experience lead | Week one | An approved decision and boundary brief |
| 2 | Invite a varied participant mix, offer a private and non-digital route, explain what is open or fixed and ask about access requirements without collecting unnecessary personal information. | Board sponsor and member-experience lead with the access and privacy contacts | Weeks one and two | A participant, access and information-handling plan |
| 3 | Build and test a time-limited advisory group selected for varied member experiences; use the Member Advisory Group Charter, rehearse the boundary wording, check materials and confirm who can decide, refer, pause or close the activity. | Independent facilitator and evidence custodian | Before the trial | A tested member advisory group charter and delivery pack |
| 4 | Facilitate the activity using equal contribution opportunities, a neutral chair, a separate route for sensitive matters and an agreed record of minority as well as majority views. Capture only the evidence needed to judge whether the trial achieved its stated aim: bring under-heard perspectives into one defined club decision. | Independent facilitator and evidence custodian | Weeks three to eight | A controlled activity and evidence record |
| 5 | Analyse the evidence against the starting point, validate meaning with the people involved, record exceptions and unintended effects, and prepare a board-ready advice note including divergence and limitations without overstating what the trial proves. | Independent facilitator and evidence custodian and an independent reviewer | Within seven days of the trial | A board-ready advice note including divergence and limitations |
| 6 | Make and record the authorised continue, adapt, refer, scale or stop decision for Member Advisory Group; explain the reasons, complete every action or referral, close unnecessary records and schedule the 90-day follow-up. | Action owner and club secretary | By day 90 | A published response, closed action register and next-step decision |