R-075 · Theme 3 · Member Care & Life Transitions
Rotary Care Coordination Team
Use Rotary Care Coordination Team to notice and respond appropriately when a member faces absence, difficulty or a major life transition.
Developed further: this summary now draws on an initiative-specific internal editorial draft and attributed references. Human review has not started and will open only at the Full-Corpus Review Build.
What could this idea change?
It makes follow-up more caring and consistent, while leaving people in control of how they respond.
It may suit: Members who may welcome support or renewed contact, and the trusted club members following up.
A simple way to start
- Ask the member to define the practical outcome, tasks they want considered, people who may be involved, information limits, contact rhythm and the conditions for changing or ending Rotary Care Coordination Team. Who could lead it: Member-care coordinator
- Separate each request into a bounded club task, professional referral, immediate emergency action or excluded matter; decline work the club cannot safely or properly perform. Who could lead it: Coordinator and governance sponsor
- Allocate accepted tasks to suitable volunteers with a purpose, due date, information limit, safety control and completion evidence; give no volunteer access to the whole plan unless their role requires it. Who could lead it: Coordinator
- Reconcile the register weekly with the member, remove duplication, resolve missed actions, check volunteer load and transfer any emerging specialist need to the verified referral route. Who could lead it: Coordinator and member
- Complete, cancel or transfer every task, confirm that volunteers have returned records and access, and let the member decide whether any future ordinary club contact is wanted. Who could lead it: Coordinator and records custodian
What should we look for?
- After 90 days, review Rotary Care Coordination Team. Look for timely contact that the member welcomes, agreed support being delivered and sensitive matters being handled only by the right people.
- Every accepted task has a member-authorised outcome, owner, due date, information limit and completion evidence.
- Weekly reconciliation identifies and resolves missed, duplicated, unsafe or out-of-scope actions.
- Professional, safeguarding, complaint and emergency matters transfer to their responsible routes without volunteer case management.
- The arrangement closes on the member's terms, with unnecessary records and access removed and no unresolved volunteer obligation.
Before we say yes
- Does it fit a real local need?
- Can people take part safely and fairly?
- Are the facts, permissions and Rotary branding right?
- Who will lead it, and when will we review it?