S-142 · A 90-day try-out

A club plan for Member Learning Hub

Use this as a starting point. Cross out what does not fit, add what is missing and make it your club's own.

Where this idea came from

Playbook entry
S-142 · Member Learning Hub
Theme
Theme 5: Digital, Data & Systems · Subtheme 9: Digital Onboarding
Source material
Current playbook index title and category plus an internally authored detailed-guide draft

Initiative-specific development wave

How this draft was developed

These sources support general principles for digital, data and systems, accessibility, privacy, safety, systems or responsible governance; they are not an endorsement of Member Learning Hub, a finding that it suits any club or approval of its local design.

Primary references consulted

  • Rotary Clubs (Rotary International)
    Used for: Rotary describes club participation through service, friendship, diversity, integrity and leadership, including online participation for people affected by schedules, mobility or distance.
  • Enhancing Belonging and Engagement at Rotary (Rotary International)
    Used for: Rotary identifies belonging, respect, accessibility and equitable access to opportunities, networks and support as central to participation and thriving.
  • How do I access and change my profile information? (ClubRunner Support & Knowledgebase)
    Used for: ClubRunner profiles may contain contact, membership, participation, role and privacy settings, so access, accuracy, member choice and local data handling require deliberate controls.
  • Hosting accessible and inclusive online meetings and events (Australian Human Rights Commission)
    Used for: Accessible online participation starts with platform choice, alternative dial-in access, accessible materials, inclusive facilitation, adjustment planning and accessible follow-up.
  • Chapter 3: APP 3 Collection of solicited personal information (Office of the Australian Information Commissioner)
    Used for: Personal-information collection should be lawful, fair, proportionate and minimised, with additional controls for sensitive information; each club must confirm how privacy law applies to it.

Candidate District material

No candidate local guide was used for this version. The current initiative identity and the attributed primary references remain separate.

Theme 5 source-assurance wave

What has been checked

  • 5 current primary pages used by this guide were reopened on 9 August 2026.
  • 5 attributed source claim(s) were mapped to their bounded use in this initiative.
  • Candidate District material remains separate and does not establish this result.
See each source's scope and limit
  • Rotary Clubs
    Supports: Rotary club participation context and the value of accessible online or hybrid participation.
    Does not establish: Product configuration, legal compliance, local suitability or approval of a named initiative.
  • Enhancing Belonging and Engagement at Rotary
    Supports: Belonging, accessibility and equitable participation principles for digital member experiences.
    Does not establish: That a particular digital workflow is inclusive, accessible or suitable without testing with affected people.
  • How do I access and change my profile information?
    Supports: Current member-profile capabilities and the need to preserve member access, accuracy and privacy choices.
    Does not establish: That a particular field should be collected, shared, published or retained, or that every member has the same permissions.
  • Hosting accessible and inclusive online meetings and events
    Supports: Practical accessibility and inclusion safeguards for online participation.
    Does not establish: Conformance of a particular platform, document or club process without user testing and local accessibility review.
  • Chapter 3: APP 3 Collection of solicited personal information
    Supports: Data-minimisation, collection-purpose, proportionality and consent safeguards where the Privacy Act and APP 3 apply.
    Does not establish: Whether a particular Rotary club is an APP entity or whether a proposed collection is lawful in its actual circumstances.

What still needs a person to confirm

  • Confirm which privacy, records, safeguarding and other legal duties apply to the club and this local design.
  • Confirm current ClubRunner or other platform features, permissions, licence settings and supplier instructions in the club's actual account.
  • Test accessibility and alternative participation routes with affected members rather than inferring conformance from the guide.
  • Confirm every local fact, starting point, measure, cost, owner and claim before the club decides to proceed.
  • Resolve any candidate District-source provenance and approval decision without treating the candidate as controlled authority.

The source-verification release gate remains closed.

Checks still on hold

Still an internal draft: source interpretation, local suitability, accessibility, governance and editorial approval remain open checks.

1. Is this worth trying here?

What we hope will change: Use Member Learning Hub to give members a calm introduction to the digital tools they need without assuming prior confidence.

2. Our 90-day try-out

What our club will do for Member Learning Hub
StepWhat we will doWho could lead itOur dateHow we will know it is done
1Write the decision brief for Member Learning Hub: define which minimum digital tasks a new member needs and what human or non-digital alternative will remain available, the starting evidence, people affected, local authority, resource limit, success signals and stop conditions.Board sponsor and information ownerWeek oneAn approved decision and boundary brief
2Identify users and non-users, map access and digital-confidence barriers, explain data use and permissions and retain an equivalent human or non-digital route where essential participation is involved. Apply this specifically to Member Learning Hub and record which relevant experiences or users are still missing.Board sponsor and information owner with the access and privacy contactsWeeks one and twoA participant, access and information-handling plan
3Build and test a needs-led learning session with verified content, active practice and a real transfer task for Member Learning Hub; complete the Member Learning Hub Learning Design and Practice Sheet, rehearse the boundary wording and confirm who may decide, refer, pause, recover or close the work.System lead, privacy contact and access testerBefore the trialA tested learning design and practice sheet and delivery pack
4Use synthetic or minimised test data, least privilege, versioned configuration, accessible instructions, exception handling and a rollback; do not expose live credentials or private member information. Capture only the evidence needed to judge whether Member Learning Hub advances inclusive digital onboarding.System lead, privacy contact and access testerWeeks three to eightA controlled activity and evidence record
5Compare the evidence with the starting point, validate meaning with affected participants or users, record gaps and unintended effects and prepare a completed practice artefact, observed feedback record and application commitment without overstating what the trial proves.System lead, privacy contact and access tester with an independent reviewerWithin seven days of the trialA completed practice artefact, observed feedback record and application commitment
6Make and record the authorised continue, adapt, refer, scale or stop decision for Member Learning Hub; explain the reason, complete every action, close unnecessary records and schedule the 90-day follow-up.Service owner and independent reviewerBy day 90A published participant response, closed action register and next-step decision

3. Checks before we start

Things our club needs to check
QuestionWhat it means for usWho will checkDone?
Check the idea with the people affected and confirm its purpose, owner and practical limits before putting it into use.
Name the system and data owners, restrict access, provide an accessible alternative and document how errors or failures will be recovered.
Collect only necessary data, state its purpose and retention, restrict access and provide a practical correction or withdrawal route.
The club proceeds with Member Learning Hub without respecting this boundary: digital confidence, device ownership or platform use cannot become a condition of belonging or access to essential club information. — Put the boundary in the brief and participant information, give the delivery lead stop authority and move any excluded matter to its responsible process.
The system excludes members or creates a single digital path for essential participation. — Test with varied users, provide accessible instructions and retain an equivalent supported alternative.
Permissions, integrations or exports expose more personal information than the purpose requires. — Minimise fields, use least privilege, test permissions, control exports and review access after the trial.
A volunteer-built workflow becomes unowned, inaccurate or impossible to recover. — Name a service owner, document dependencies, keep tested backups and rollback steps and schedule a maintenance decision.
The current Theme 5 index controls the code and title. No unverified or close legacy Digital crosswalk was used as initiative evidence.
The connected Drive refresh returned an internal error on 9 August 2026. No unseen file was inferred or promoted; the 7 August intake, duplicate decisions, quarantines, rights boundaries and public-write permission hold remain in force and no sharing was changed.
Before local delivery, the club must approve the decision, participant choices, access arrangements, privacy and records plan, role boundaries, referral or escalation routes, resource limit and the specific control for this boundary: digital confidence, device ownership or platform use cannot become a condition of belonging or access to essential club information.

4. What changed?

What we will keep an eye on
What mattersWhere we are nowWhat we hope to seeHow we will checkWho
After 90 days, review Member Learning Hub. Look for members completing essential tasks, knowing where to get help and using an accessible alternative when the digital route does not work for them.
Member Learning Hub produces a completed practice artefact, observed feedback record and application commitment by the promised decision date, with evidence limitations, participation gaps and unintended effects stated.
People affected can explain the purpose, their choices, the boundary and how to raise an access, privacy, safety or governance concern.
The trial shows whether inclusive digital onboarding improved from the recorded starting point without shifting hidden workload, risk or exclusion elsewhere.
Every accepted action has an owner, due date and completion evidence, and the club records a reasoned continue, adapt, refer, scale or stop decision.

After 30 days

Is it reaching the right people? Is anything unsafe, unfair or harder than expected?

After 60 days

Make one useful change based on what people have told you.

After 90 days

Compare with where you started. Decide whether to change it, continue it or stop.

Made for this initiative

Tailored supporting documents

These working documents use the decisions, safeguards and evidence needs of this initiative. Complete them with the people affected and keep the agreed version with the club's project record.

01

Member Learning Hub User Need and System Boundary Brief

Define the user problem, information flow and excluded uses.

Open supporting document
02

Member Learning Hub Data Inventory and Purpose Map

Link every field and transfer to a necessary purpose.

Open supporting document
03

Member Learning Hub Privacy, Consent and Notice Check

Make information handling and choices clear before collection or publication.

Open supporting document
04

Member Learning Hub Access and Permission Matrix

Apply least privilege and accountable access reviews.

Open supporting document
05

Member Learning Hub Accessible User Test Script

Test the real task with varied users and alternatives.

Open supporting document
06

Member Learning Hub Configuration and Change Register

Maintain a reviewable record of settings, integrations and releases.

Open supporting document
07

Member Learning Hub Incident, Exception and Recovery Card

Give volunteers a safe response route when the workflow fails or data is exposed.

Open supporting document
08

Member Learning Hub Handover, Backup and Maintenance Plan

Keep the service operable beyond one volunteer.

Open supporting document
09

Member Learning Hub Digital Onboarding Delivery Check

Test whether Member Learning Hub genuinely advances inclusive digital onboarding within the subtheme boundary.

Open supporting document
10

Member Learning Hub Learning Design and Practice Sheet

Connect verified learning to practice, feedback and a real club task.

Open supporting document
11

Member Learning Hub Evidence, Decision and Close-Out Record

Bring the evidence, limitations, participant response and final decision for Member Learning Hub into one accountable record.

Open supporting document

Before your club says yes

Does the idea fit?

Talk with the people it is meant to serve and check that the need is real.

Who can say yes?

Name the person or group that can approve the work, spending and any safety arrangements.

Are people protected?

Check privacy, consent and safety. Collect only the information you genuinely need.

Can everyone take part?

Check the language, format, place, technology and cost for barriers.

Are the facts and permissions right?

Check names, claims, images, quotations, partner references and Rotary branding.

How will we learn?

Note where things stand now, check in at 30, 60 and 90 days, and decide what to do next.

Worksheets for your club

Open them online, print them or change them to suit the way your club works.

01

Welcome guide

Use this worksheet to prepare a practical learning or mentoring session and follow up afterwards.

Open worksheet
02

Are we ready to try this?

Use this worksheet to decide whether a small first try is realistic and what the club must settle before it starts.

Open worksheet
03

Contact plan

Use this worksheet to map each step and keep only the information the club genuinely needs.

Open worksheet
04

Progress check

Use this worksheet to note where things stand and choose a few useful signs that will help the club decide what to do next.

Open worksheet