| 1 | Write the decision brief for Board Listening Hour: define which decision, role, handover or board process will be clarified through authorised change, the starting evidence, people affected, local authority, resource limit, success signals and stop conditions. | Club board sponsor and renewal lead | Week one | An approved decision and boundary brief |
| 2 | Invite members with varied experiences and affected community partners where appropriate, show what is open or fixed, make access practical and record trade-offs and minority views. Apply this specifically to Board Listening Hour and record which relevant experiences or users are still missing. | Club board sponsor and renewal lead with the access and privacy contacts | Weeks one and two | A participant, access and information-handling plan |
| 3 | Build and test a facilitated conversation with a published influence boundary and balanced participation for Board Listening Hour; complete the Board Listening Hour Facilitation and Influence Run Sheet, rehearse the boundary wording and confirm who may decide, refer, pause, recover or close the work. | Facilitator and workstream owner | Before the trial | A tested facilitation and influence run sheet and delivery pack |
| 4 | Use a time-bounded change with named authority, capacity and stop conditions; compare evidence with the starting point and make unfinished work, unintended effects and resource pressure visible. Capture only the evidence needed to judge whether Board Listening Hour advances renewed leadership and governance. | Facilitator and workstream owner | Weeks three to eight | A controlled activity and evidence record |
| 5 | Compare the evidence with the starting point, validate meaning with affected participants or users, record gaps and unintended effects and prepare a de-identified themes record and response register showing how participant input affected the decision without overstating what the trial proves. | Facilitator and workstream owner with an independent reviewer | Within seven days of the trial | A de-identified themes record and response register showing how participant input affected the decision |
| 6 | Make and record the authorised continue, adapt, refer, scale or stop decision for Board Listening Hour; explain the reason, complete every action, close unnecessary records and schedule the 90-day follow-up. | Club board and evidence reviewer | By day 90 | A published participant response, closed action register and next-step decision |