E-009 · Theme 2 · Onboarding & First 90 Days
Digital Member Welcome Wall
Use Digital Member Welcome Wall to give new members a clear first 90 days, early relationships and a useful way to contribute.
Developed further: this summary now draws on an initiative-specific internal editorial draft and attributed references. Human review has not started and will open only at the Full-Corpus Review Build.
What could this idea change?
A consistent welcome helps people build relationships sooner and understand how they can take part.
It may suit: New and prospective members, and the club members helping them settle in.
A simple way to start
- Define whether the wall is member-only, public or split into two versions; record the purpose, exact audience, permitted fields, hosting service, display period and deletion process. Who could lead it: Club board sponsor and digital lead
- Create an accessible card with a text heading, optional photo and alternative text, preferred name and pronunciation, why the member joined, two interests and one conversation invitation; make every field optional. Who could lead it: Digital content editor
- Show the new member a preview, explain exactly who can see it and for how long, offer a text-only or no-post choice, and record specific consent without bundling it into general membership paperwork. Who could lead it: Onboarding coordinator
- Publish within the agreed channel, check keyboard and screen-reader access, restrict commenting where it cannot be moderated and provide the member with the direct correction or removal contact. Who could lead it: Digital lead
- Ask two established members with relevant interests to make a genuine introduction or invitation; do not count likes, reactions or views as evidence of belonging. Who could lead it: Member's welcome contact
What should we look for?
- After 90 days, review Digital Member Welcome Wall. Look for agreed early steps being completed, at least one useful club connection and every promised follow-up being delivered.
- Proportion of featured members who gave specific opt-in after viewing the exact card and audience.
- Cards published with complete text alternatives, expiry dates and working correction or removal routes.
- New members receiving at least two relevant personal introductions or invitations within seven days of publication.
- Corrections, removals, access issues and moderation reports resolved within the promised response time.
Before we say yes
- Does it fit a real local need?
- Can people take part safely and fairly?
- Are the facts, permissions and Rotary branding right?
- Who will lead it, and when will we review it?