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E-017 · Theme 2

New Member Service Day

Use New Member Service Day to give new members a clear first 90 days, early relationships and a useful way to contribute.

Where this idea came from

Playbook entry
E-017 · New Member Service Day
Theme
Theme 2: Engagement & Belonging · Subtheme 1: Onboarding & First 90 Days
Source material
Current playbook index title and category plus an internally authored detailed-guide draft

Initiative-specific development wave

How this draft was developed

These sources support general principles for community-led project design, lifecycle discipline and Australian volunteer safety; they do not constitute Rotary International endorsement of the named New Member Service Day initiative, the selected project or this locally designed event.

Primary references consulted

  • Develop Projects (Rotary International)
    Used for: Rotary describes a project lifecycle that includes planning with the community, implementation, evaluation and sharing lessons.; A service activity should be connected to community design, goals, resources and evaluation rather than treated as an isolated event.
  • WHS Duties for Volunteers (Safe Work Australia)
    Used for: Volunteer organisations may have duties relating to volunteer health and safety, including suitable equipment, protective equipment, information, instruction, training and consultation.; Applicable duties depend on the organisation and jurisdiction, so clubs must check the relevant state or territory regulator rather than assume one national position.
  • Rotary Community Corps (Rotary International)
    Used for: Service is more sustainable and relevant when community members help identify needs and lead design, implementation and oversight.; Rotary-community collaboration should recognise local knowledge and community agency.

Candidate District material consulted

These records remain draft evidence and still need a human source decision.

Theme 2 source-assurance wave

What has been checked

  • 3 current primary pages used by this guide were reopened on 9 August 2026.
  • 6 attributed source claim(s) were mapped to their bounded use in this initiative.
  • Candidate District material remains separate and does not establish this result.
See each source's scope and limit
  • Develop projects
    Supports: The 5 attributed Theme 2 claims attached to this source, limited to the implementation elements and supporting documents named in each initiative-level claim mapping.
    Does not establish: That the initiative is endorsed by Rotary International or District 9510, that it is permitted by the club's governing documents, that members want it, that it suits the local club, or that it will achieve the intended outcome.
  • Volunteers - WHS duties
    Supports: The need to identify the organisation's actual WHS position and manage volunteer physical and psychological safety proportionately during renewal activity.
    Does not establish: Whether WHS law applies to a particular club, who holds a duty, which jurisdictional rule applies or whether a proposed control is sufficient.
  • Rotary Community Corps
    Supports: The 11 attributed Theme 2 claims attached to this source, limited to the implementation elements and supporting documents named in each initiative-level claim mapping.
    Does not establish: That the initiative is endorsed by Rotary International or District 9510, that it is permitted by the club's governing documents, that members want it, that it suits the local club, or that it will achieve the intended outcome.

What still needs a person to confirm

  • Confirm the member, prospective-member, past-member and community needs, preferences and consent that the local design assumes.
  • Confirm which privacy, safeguarding, incorporated-association, charity, work health and safety, food, liquor, copyright, licensing, screening and other duties apply to the club and the activity.
  • Test accessibility, cultural safety, belonging, language and alternative participation routes with affected people and recognise First Nations cultural authority rather than inferring suitability from the guide.
  • Confirm every local fact, starting point, cost, role, current service contact, measure, stopping condition and platform capability before the club decides to proceed.
  • Confirm the authority and current scope of each primary source, resolve login-gated or moved-page references and keep any candidate District material attributed and unapproved until its source decision is made.

The source-verification release gate remains closed.

Checks still on hold

Still an internal draft: source interpretation, local suitability, accessibility, governance and editorial approval remain open checks.

What could this idea change?

A consistent welcome helps people build relationships sooner and understand how they can take part.

It may suit: New and prospective members, and the club members helping them settle in.

Could this work in our club?

  • Consider New Member Service Day when new members receive different welcomes or are unsure what happens after joining.
  • A partner-approved practical task with a clear beginning, safe work method, visible finish and realistic team size.
  • New members who prefer learning through action and want to meet people while doing useful work.
  • Clubs able to provide a competent site lead, task briefing, equipment, adjustments, rest and post-day follow-up.

Before you start

  • A written partner brief confirming the community need, intended result, task boundary, site conditions and who has authority on the day.
  • A local risk, insurance, incident and emergency review that covers the actual tasks, people, travel, weather, equipment and jurisdiction.
  • A task menu with physical demands, skills, access options, supervision ratios and meaningful alternatives stated before registration.
  • A named service-day lead, competent task supervisors, participant contact process and enough equipment and protective items for the confirmed team.

At the end: At the 90-day review, compare the recorded measures with the starting point, resolve the listed governance holds and tell participants whether New Member Service Day will change, continue or stop.

Made for this initiative

Tailored supporting documents

These working documents use the decisions, safeguards and evidence needs of this initiative. Complete them with the people affected and keep the agreed version with the club's project record.

01

Community Partner and Task Scope

Keep the service day anchored to a partner-defined result and clear operational boundaries.

Open supporting document
02

Task, Risk and Access Plan

Match people to safe, meaningful tasks and make stop conditions visible.

Open supporting document
03

Service Day Run Sheet and Close-out Log

Coordinate delivery and ensure incidents, partner actions and new-member follow-up are completed.

Open supporting document

Before your club says yes

Does the idea fit?

Talk with the people it is meant to serve and check that the need is real.

Who can say yes?

Name the person or group that can approve the work, spending and any safety arrangements.

Are people protected?

Check privacy, consent and safety. Collect only the information you genuinely need.

Can everyone take part?

Check the language, format, place, technology and cost for barriers.

Are the facts and permissions right?

Check names, claims, images, quotations, partner references and Rotary branding.

How will we learn?

Note where things stand now, check in at 30, 60 and 90 days, and decide what to do next.

Worksheets for your club

Open them online, print them or change them to suit the way your club works.

01

Event brief

Use this worksheet to plan who the session is for, when it will happen, how people can take part and what happens afterwards.

Open worksheet
02

Registration and follow-up log

Use this worksheet to map each step and keep only the information the club genuinely needs.

Open worksheet
03

Feedback form

Use this worksheet to hear what people experienced and decide what to change next.

Open worksheet