E-035 · A 90-day try-out

A club plan for Professional Advice Clinics

Use this as a starting point. Cross out what does not fit, add what is missing and make it your club's own.

Where this idea came from

Playbook entry
E-035 · Professional Advice Clinics
Theme
Theme 2: Engagement & Belonging · Subtheme 2: Mentoring & Pathways
Source material
Current playbook index title and category plus an internally authored detailed-guide draft

Initiative-specific development wave

How this draft was developed

These sources support general principles for member development, checking professional authority, truthful representations and referral to official help; they do not constitute Rotary International, ASIC, Ahpra, ACCC or Legal Services Commission endorsement of the named Professional Advice Clinics initiative, any provider or this locally designed delivery model.

Primary references consulted

  • Deliver Continued Value (Rotary International)
    Used for: Rotary encourages clubs to offer mentoring, leadership development, skill-building and opportunities to make professional connections.; The guidance distinguishes member-development opportunities from any endorsement of a particular professional service.
  • Financial Advisers Register (Australian Securities and Investments Commission - Moneysmart)
    Used for: People providing personal advice on investments, superannuation and life insurance must appear on the Financial Advisers Register.; The register records qualifications, training and the products an adviser can advise on, while the register itself is not an endorsement.
  • About Registration (Australian Health Practitioner Regulation Agency)
    Used for: Ahpra provides a public register for checking whether a health practitioner is qualified, registered and currently registered.; Registration may include conditions or undertakings that affect a practitioner's permitted practice and must be checked.
  • False or Misleading Claims (Australian Competition and Consumer Commission)
    Used for: Claims about products or services should be true, accurate and based on reasonable grounds.; Information conveyed verbally, in writing, on websites, social media or through testimonials can create a misleading impression.
  • Legal Services Commission of South Australia (Legal Services Commission of South Australia)
    Used for: The Commission provides an official pathway to free legal advice and legal-help services in South Australia.; A club can refer a participant seeking individual legal help to an established service rather than handling the matter in a group clinic.

Candidate District material

No candidate local guide was used for this version. The current initiative identity and the attributed primary references remain separate.

Theme 2 source-assurance wave

What has been checked

  • 5 current primary pages used by this guide were reopened on 9 August 2026.
  • 10 attributed source claim(s) were mapped to their bounded use in this initiative.
  • Candidate District material remains separate and does not establish this result.
See each source's scope and limit
  • Deliver Continued Value
    Supports: The 49 attributed Theme 2 claims attached to this source, limited to the implementation elements and supporting documents named in each initiative-level claim mapping.
    Does not establish: That the initiative is endorsed by Rotary International or District 9510, that it is permitted by the club's governing documents, that members want it, that it suits the local club, or that it will achieve the intended outcome.
  • Financial Advisers Register
    Supports: The 2 attributed Theme 2 claims attached to this source, limited to the implementation elements and supporting documents named in each initiative-level claim mapping.
    Does not establish: Whether a law, duty, licence, registration, governing rule or regulator requirement applies to this club; whether a person or supplier is suitable; or whether a local design is compliant, authorised or approved.
  • About Registration
    Supports: The 2 attributed Theme 2 claims attached to this source, limited to the implementation elements and supporting documents named in each initiative-level claim mapping.
    Does not establish: Whether a law, duty, licence, registration, governing rule or regulator requirement applies to this club; whether a person or supplier is suitable; or whether a local design is compliant, authorised or approved.
  • False or Misleading Claims
    Supports: The 2 attributed Theme 2 claims attached to this source, limited to the implementation elements and supporting documents named in each initiative-level claim mapping.
    Does not establish: Whether a law, duty, licence, registration, governing rule or regulator requirement applies to this club; whether a person or supplier is suitable; or whether a local design is compliant, authorised or approved.
  • Legal Services Commission of South Australia
    Supports: The 2 attributed Theme 2 claims attached to this source, limited to the implementation elements and supporting documents named in each initiative-level claim mapping.
    Does not establish: Whether a law, duty, licence, registration, governing rule or regulator requirement applies to this club; whether a person or supplier is suitable; or whether a local design is compliant, authorised or approved.

What still needs a person to confirm

  • Confirm the member, prospective-member, past-member and community needs, preferences and consent that the local design assumes.
  • Confirm which privacy, safeguarding, incorporated-association, charity, work health and safety, food, liquor, copyright, licensing, screening and other duties apply to the club and the activity.
  • Test accessibility, cultural safety, belonging, language and alternative participation routes with affected people and recognise First Nations cultural authority rather than inferring suitability from the guide.
  • Confirm every local fact, starting point, cost, role, current service contact, measure, stopping condition and platform capability before the club decides to proceed.
  • Confirm the authority and current scope of each primary source, resolve login-gated or moved-page references and keep any candidate District material attributed and unapproved until its source decision is made.

The source-verification release gate remains closed.

Checks still on hold

Still an internal draft: source interpretation, local suitability, accessibility, governance and editorial approval remain open checks.

1. Is this worth trying here?

What we hope will change: Use Professional Advice Clinics to make mentoring and personal development easier to find, choose and sustain.

2. Our 90-day try-out

What our club will do for Professional Advice Clinics
StepWhat we will doWho could lead itOur dateHow we will know it is done
1Define the member need without collecting personal cases, decide whether an official public resource or external service already meets it and stop if a club-hosted session would create disproportionate risk.Club governance leadSix to eight weeks before a proposed clinicA written need, alternatives assessment and proceed-or-stop decision
2Set the exact topic and jurisdiction, list what the session may and may not cover and obtain independent governance review appropriate to the professional area.Governance lead with external advice where requiredSix weeks before the eventAn approved scope, risk controls and advice boundary
3Verify the proposed presenter's current credentials, authorisation, scope, restrictions, insurance and conflicts using the relevant official register and written evidence—not biography, club membership or reputation.Credential-check delegateBefore engagement and again within 48 hours of the eventA dated provider approval check with evidence links and decision
4Issue the participant notice in advance, collect only access needs and general topic questions, reject personal case material and provide official help routes for anyone needing individual support.Clinic coordinatorTwo weeks before the eventAn informed audience, screened questions and approved referral sheet
5Open with the scope and non-endorsement statement, keep questions general, stop personal advice or promotion immediately and give participants the referral sheet rather than exchanging client details.Independent host and presenterDuring the sessionA bounded information session with any boundary intervention recorded
6Review complaints, incidents, referrals, claims and data handling; remove any participant information not required and decide whether to stop, redesign or seek further approval before another session.Club governance bodyWithin seven daysA closed incident and data record plus a formal future decision

3. Checks before we start

Things our club needs to check
QuestionWhat it means for usWho will checkDone?
Check the idea with the people affected and confirm its purpose, owner and practical limits before putting it into use.
Protect member choice and privacy, make participation accessible, and do not infer belonging or satisfaction from attendance alone.
A general session becomes personal professional advice when a participant describes their circumstances. — Pre-screen questions, interrupt case-specific discussion, provide an official referral route and require any later personal service to occur separately under the provider's own professional arrangements.
The club relies on a presenter's title, reputation or membership without confirming current authority and scope. — Check the relevant official register, authorisation, restrictions, scope and insurance before engagement and again immediately before the event; cancel if evidence is missing or unclear.
Members interpret the event as Rotary or club endorsement and become sales leads for the presenter or a related business. — Use a clear non-endorsement statement, prohibit promotion and data capture, provide multiple official referral options and keep participant contacts from the presenter.
Sensitive health, financial, legal or personal information is disclosed in registration, chat, questions or follow-up. — Collect no case detail, disable recording and private chat where possible, delete unsolicited material securely and use a documented incident and privacy response.
This initiative must not proceed without topic-specific governance review and written approval; the title alone is not an authority to run a clinic.
The club must verify every presenter's current registration, licence, authorisation, scope, restrictions, insurance and conflicts from appropriate evidence immediately before delivery.
No personal advice, diagnosis, case review, client relationship, sales activity, data harvesting, referral commission, testimonial or club endorsement is permitted.
Any separate individual service must occur outside the event under the provider's own professional arrangements, informed consent, records, insurance, fees, complaints and regulatory obligations.

4. What changed?

What we will keep an eye on
What mattersWhere we are nowWhat we hope to seeHow we will checkWho
After 90 days, review Professional Advice Clinics. Look for suitable matches, regular check-ins and progress against goals chosen by the participating member.
Provider checks completed from the relevant current official register and evidence source both before engagement and immediately before delivery.
Questions kept within the approved general-information scope, with personal matters redirected rather than answered in the room.
Zero sales contacts, client leads, product promotions, endorsements or participant details transferred through the club.
Complaints, incidents, boundary interventions and privacy concerns reviewed and closed by the authorised governance body.

After 30 days

Is it reaching the right people? Is anything unsafe, unfair or harder than expected?

After 60 days

Make one useful change based on what people have told you.

After 90 days

Compare with where you started. Decide whether to change it, continue it or stop.

Made for this initiative

Tailored supporting documents

These working documents use the decisions, safeguards and evidence needs of this initiative. Complete them with the people affected and keep the agreed version with the club's project record.

01

Clinic Scope and Provider Approval Check

Require a documented governance and credential decision before the club promotes any professional-information session.

Open supporting document
02

Participant Information and Referral Sheet

Explain the session boundary and give people safe, official ways to seek individual help.

Open supporting document
03

Clinic Boundary, Incident and Close-Out Record

Document any intervention or concern and support a formal decision before the format is repeated.

Open supporting document

Before your club says yes

Does the idea fit?

Talk with the people it is meant to serve and check that the need is real.

Who can say yes?

Name the person or group that can approve the work, spending and any safety arrangements.

Are people protected?

Check privacy, consent and safety. Collect only the information you genuinely need.

Can everyone take part?

Check the language, format, place, technology and cost for barriers.

Are the facts and permissions right?

Check names, claims, images, quotations, partner references and Rotary branding.

How will we learn?

Note where things stand now, check in at 30, 60 and 90 days, and decide what to do next.

Worksheets for your club

Open them online, print them or change them to suit the way your club works.

01

Roadmap

Use this worksheet to turn the idea into a short list of actions, dates, costs and responsibilities.

Open worksheet
02

Are we ready to try this?

Use this worksheet to decide whether a small first try is realistic and what the club must settle before it starts.

Open worksheet
03

Progress tracker

Use this worksheet to note where things stand and choose a few useful signs that will help the club decide what to do next.

Open worksheet