Why a club might use this
Gives the public a truthful, human-scale view of what local service achieves and clear routes to participate without a membership-first pitch.
Use it when
- Local residents, prospective volunteers, community partners and supporters who know little about the club. Use when the club delivers useful projects but public understanding of that work is weak.
Before the club starts
- A board-endorsed campaign purpose, priority audience and single primary action.
- An evidence-backed story shortlist with participant, image, quotation and partner permissions.
- A channel calendar with named publishing, enquiry-response and follow-up owners.
Capacity guide
- Likely cost
- $
- Lead time
- 2-4 weeks
- People
- 3-5 members
Controls and safeguards
- Use informed, specific and revocable permission; participation in a story must never affect access to service.
- Substantiate figures, quotations, partner roles and impact claims, and avoid saviour framing or manufactured certainty.
- Medium — reputational and privacy harm can arise from weak consent, overstated impact or unattended responses.
What to measure
- Number of fully cleared stories published
Follow-up: Acknowledge enquiries within two business days, route each to the relevant project owner, and issue a short campaign learning report before deciding whether to repeat.